POLICIES AND DISCLAIMERS
DISCLAIMER
Raw Vibes and its information including this website are not intended to replace a veterinarian but only to provide an avenue to educate.
Raw Vibes is not responsible for companion pets that may become ill and urges its raw feeders and their companions to practice proper cleaning and sanitation practices as illustrated on this website.
We assume no responsibility or liability for the use of the information contained in this text. If you have any concerns about your dog or cat’s health, please contact your holistic veterinarian or other qualified professional immediately.
Raw Vibes and its staff are not veterinarians nor does it make claims to cure illness and disease. Through dedicated research and personal experience, this website contains our recommendations for nutritional support. In conjunction with our recommendation, it is advised to also consult a holistic veterinarian well versed in raw diets.
PRIVACY POLICY
You provide us information about yourself, such as your name and e-mail, address, if you purchase any of our products or services.
We may use your email address to send you Service-related notices primarily for purchase confirmations. If you don’t want to receive these messages, you can opt-out by following the instructions in the message.
If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses.
Your information may be used via Visitor Analytics or Google Analytics, but will not be used other than business trends and demographics
RETURNS & REFUNDS
Raw Vibes aims to please all our customers within reason. We source, prepare, store, and package all our products with the utmost care. We guarantee that our products are fresh!
If you are dissatisfied with how your product arrived please reach out to us within 48 hours of receiving your items detailing the issue. Please include a picture of the problem.
Unfortunately, we cannot accept returns or provide a refund if:
Your companion does not like the product(s)*
Your companion is allergic to the product(s)*
Your companion becomes ill
Once products are out of our hands unless you have purchased insurance with your order we cannot refund your products if they were damaged during the shipping process.
Any refunds will be processed as a credit back to your account.
*Unless the product is sealed and unopened